A Troubleshooting Guide
If your iPad Air 2’s Touch ID stopped working after you replaced the screen, you’re not alone. This is a common problem, but it’s one that can be fixed. In this guide, we’ll walk you through the steps to troubleshoot and fix the Touch ID issue on your iPad Air 2. We’ll also provide some tips on how to prevent this problem from happening in the future.
So if you’re ready to get your Touch ID working again, let’s get started!
Why Ipad Air 2 Touch Id Not Working After Screen Replacement
Damaged Touch ID Sensor
The most common reason for Touch ID not working after a screen replacement is a damaged Touch ID sensor. The Touch ID sensor is located on the Home button, and it is very fragile. If the sensor is damaged during the screen replacement process, it will not be able to work properly.
Incorrect Touch ID Flex Cable Installation
The Touch ID flex cable is a delicate cable that connects the Touch ID sensor to the logic board. If the flex cable is not installed correctly, it can damage the Touch ID sensor or prevent it from working properly.
Faulty Touch ID Chip
In some cases, the Touch ID chip itself may be faulty. This can happen if the chip is damaged during the manufacturing process, or if it is damaged by static electricity.
Software Issues
In some cases, Touch ID may not work properly due to a software issue. This can happen if the software is not updated, or if the software is corrupted.
How to Troubleshoot: ipad air 2 touch id not working after screen replacement
The Touch ID sensor on the iPad Air 2 is a convenient way to unlock your device, make purchases, and approve app installations. However, if your Touch ID sensor stops working after you replace the screen, you may be able to fix the problem yourself.
In this article, we will walk you through the steps to troubleshoot and repair a Touch ID sensor that is not working after a screen replacement.
Troubleshooting
Before you begin troubleshooting, it is important to make sure that the Touch ID sensor is properly connected to the motherboard. To do this, you will need to open your iPad Air 2 and disconnect the battery.
Once the battery is disconnected, you can inspect the Touch ID sensor to make sure that it is properly seated on the motherboard. If the sensor is not properly seated, you can try reseating it.
If the Touch ID sensor is properly seated, you can try restarting your iPad Air 2. Sometimes, a simple restart can fix minor software issues that are causing the Touch ID sensor to malfunction.
If restarting your iPad Air 2 does not fix the problem, you can try resetting the Touch ID sensor. To do this, go to Settings > Touch ID & Passcode and tap on Reset Touch ID.
After resetting the Touch ID sensor, you will need to re-register your fingerprints. To do this, tap on Add a Fingerprint and follow the on-screen instructions.
Repairing
If you have tried troubleshooting the Touch ID sensor and the problem persists, you may need to repair the sensor. To repair the Touch ID sensor, you will need to replace the screen assembly.
Replacing the screen assembly is a relatively complex process, and it is important to have the proper tools and skills. If you are not comfortable performing this type of repair, you should take your iPad Air 2 to a qualified technician.
Conclusion
The Touch ID sensor on the iPad Air 2 is a valuable security feature, and it can be frustrating when it stops working. However, by following the steps in this article, you can usually troubleshoot and repair the problem yourself.
If you have tried troubleshooting and repairing the Touch ID sensor and the problem persists, you should take your iPad Air 2 to a qualified technician.
FAQs: iPad Air 2 Touch ID Not Working After Screen Replacement
Why is my iPad Air 2 Touch ID not working after I replaced the screen?
There are a few reasons why your iPad Air 2 Touch ID might not be working after you replaced the screen.
The new screen is not compatible with Touch ID: Make sure that the new screen you installed is compatible with Touch ID. Some third-party screens are not compatible with Touch ID, and if you install one of these screens, Touch ID will not work.
The Touch ID sensor was damaged during the screen replacement: If the Touch ID sensor was damaged during the screen replacement, it will need to be replaced.
The Touch ID data was not transferred to the new screen: When you replace the screen on an iPad Air 2, you need to transfer the Touch ID data from the old screen to the new screen. If you don’t do this, Touch ID will not work.
How do I check if my iPad Air 2 Touch ID is compatible with the new screen?
You can check if your iPad Air 2 Touch ID is compatible with the new screen by following these steps:
1. Turn off your iPad Air 2.
2. Press and hold the Power button and the Home button at the same time until you see the Apple logo.
3. Release the Power button and continue to hold the Home button until you see the Connect to iTunes screen.
4. Connect your iPad Air 2 to your computer with a USB cable.
5. Open iTunes.
6. If you see a message that says iPad Touch ID not supported, then the new screen is not compatible with Touch ID.
How do I fix a damaged Touch ID sensor?
If the Touch ID sensor on your iPad Air 2 is damaged, you will need to have it replaced. You can take your iPad Air 2 to an Apple Store or an authorized Apple service provider.
How do I transfer Touch ID data to a new screen?
To transfer Touch ID data to a new screen, you will need to use a third-party app. There are a few different apps that you can use, but one of the most popular is iCopyTouchID.
To use iCopyTouchID, follow these steps:
1. Download and install iCopyTouchID on your computer.
2. Connect your iPad Air 2 to your computer with a USB cable.
3. Open iCopyTouchID.
4. Click the Start button.
5. Follow the on-screen instructions to transfer the Touch ID data to the new screen.
What should I do if Touch ID still doesn’t work after I’ve tried all of these solutions?
If Touch ID still doesn’t work after you’ve tried all of these solutions, you may need to contact Apple support. They may be able to help you troubleshoot the issue further or replace your iPad Air 2.
Also read: Ipad Air 2 Touch Id Not Working After Screen Replacement
