Do you have an Amazon Prime subscription, but you can’t seem to get your iPad to play Amazon Prime videos You’re not alone. This is a common problem, and there are a few things you can do to troubleshoot the issue.
In this guide, I’ll walk you through some of the most common fixes for the Amazon Prime Video not working on iPad issue. I’ll also provide some tips on how to prevent this problem from happening in the future.
So if you’re ready to get your iPad streaming again, let’s get started!
Why Amazon Prime Won’T Play On Ipad
Reasons Why Amazon Prime Won’t Play on iPad
The app is not installed:
Make sure that you have the Amazon Prime Video app installed on your iPad.
The app is not up to date:
Check the App Store to see if there is an update available for the Amazon Prime Video app.
You are not signed in to your Amazon account:
Make sure that you are signed in to your Amazon account on your iPad.
You are trying to watch a video that is not available in your region:
Check the Amazon Prime Video website to see if the video you are trying to watch is available in your region.
You have a poor internet connection:
Make sure that you have a strong internet connection so that you can stream videos from Amazon Prime Video.
Your iPad is not compatible with Amazon Prime Video:
Check the Amazon Prime Video website to see if your iPad is compatible with the service.
Solutions to Fix Amazon Prime Not Working on iPad
Install the Amazon Prime Video app:
If the app is not installed, go to the App Store and search for Amazon Prime Video. Tap the Install button to install the app.
Update the Amazon Prime Video app:
If the app is not up to date, go to the App Store and search for Amazon Prime Video. Tap the Update button to update the app.
Sign in to your Amazon account:
If you are not signed in to your Amazon account, open the Amazon Prime Video app and tap the Sign In button. Enter your Amazon username and password and tap the Sign In button.
Check the Amazon Prime Video website to see if the video you are trying to watch is available in your region:
If the video is not available in your region, you will not be able to watch it on your iPad.
Improve your internet connection:
If you have a poor internet connection, you may not be able to stream videos from Amazon Prime Video. Try connecting to a different Wi-Fi network or using a cellular data connection.
Check if your iPad is compatible with Amazon Prime Video:
If your iPad is not compatible with the service, you will not be able to watch videos from Amazon Prime Video. Check the Amazon Prime Video website to see if your iPad is compatible.
How to Troubleshoot: Amazon Prime Won’t Play on iPad
What to Do If Amazon Prime Video Won’t Play on Your iPad
If you’re having trouble watching Amazon Prime Video on your iPad, there are a few things you can try to troubleshoot the issue.
1. Make sure you’re connected to a Wi-Fi network:
Amazon Prime Video requires a Wi-Fi connection to stream content. If you’re not connected to a Wi-Fi network, you won’t be able to watch Amazon Prime Video on your iPad.
2. Check your internet connection speed:
Amazon Prime Video requires a minimum internet speed of 3 Mbps to stream content in standard definition and 5 Mbps to stream content in high definition. If your internet connection speed is too slow, you may experience buffering or stuttering when you try to watch Amazon Prime Video on your iPad.
3. Update your iPad’s software:
Amazon Prime Video is constantly being updated with new features and bug fixes. If you’re not using the latest version of iOS, you may experience problems watching Amazon Prime Video on your iPad.
4. Restart your iPad:
Sometimes, a simple restart can fix minor software problems. If you’re having trouble watching Amazon Prime Video on your iPad, try restarting your iPad and then try again.
5. Uninstall and reinstall the Amazon Prime Video app:
If you’re still having trouble watching Amazon Prime Video on your iPad, try uninstalling and reinstalling the Amazon Prime Video app. This will delete any corrupted data that may be causing the problem.
6. Contact Amazon Prime Video customer support:
If you’ve tried all of the above steps and you’re still having trouble watching Amazon Prime Video on your iPad, you can contact Amazon Prime Video customer support for help.
Additional Tips
Here are a few additional tips that may help you troubleshoot problems watching Amazon Prime Video on your iPad:
Make sure your iPad is turned on and unlocked.
Make sure you’re signed in to your Amazon Prime Video account.
Try watching a different title. If you’re having trouble watching one particular title, try watching a different title to see if the problem persists.
Try watching Amazon Prime Video on a different device. If you’re able to watch Amazon Prime Video on another device, the problem may be with your iPad.
If you’re still having trouble watching Amazon Prime Video on your iPad, contact Amazon Prime Video customer support for help.
Conclusion
Amazon Prime Video is a great streaming service, but it can be frustrating when it doesn’t work properly. Hopefully, these tips will help you troubleshoot problems watching Amazon Prime Video on your iPad.
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FAQs: Amazon Prime Won’t Play on iPad
Why won’t Amazon Prime play on my iPad?
There are a few reasons why Amazon Prime might not be working on your iPad. Here are some of the most common reasons and how to fix them:
You’re not signed in to your Amazon account: Make sure you’re signed in to the same Amazon account on your iPad that you’re using to watch Amazon Prime. If you’re not signed in, you’ll see a message that says You need to sign in to watch Amazon Prime Video.
Your iPad is not connected to the internet: Make sure your iPad is connected to a Wi-Fi network or cellular data network. If you’re not connected to the internet, you won’t be able to watch Amazon Prime videos.
Your iPad is running out of storage space: Amazon Prime videos require a lot of storage space. If your iPad is running out of storage space, you may not be able to watch Amazon Prime videos.
Your iPad is using an outdated version of the Amazon Prime Video app: Make sure your iPad is running the latest version of the Amazon Prime Video app. If you’re not using the latest version, you may experience problems watching Amazon Prime videos.
Your iPad is jailbroken: If your iPad is jailbroken, you may not be able to watch Amazon Prime videos. Jailbreaking can interfere with the Amazon Prime Video app, causing it to malfunction.
How do I sign in to my Amazon account on my iPad?
To sign in to your Amazon account on your iPad, follow these steps:
1. Open the Amazon Prime Video app on your iPad.
2. Tap the Menu icon in the top left corner of the screen.
3. Tap Sign in.
4. Enter your Amazon email address and password.
5. Tap Sign in.
How do I check if my iPad is connected to the internet?
To check if your iPad is connected to the internet, follow these steps:
1. Open the Settings app on your iPad.
2. Tap Wi-Fi.
3. If your iPad is connected to a Wi-Fi network, you’ll see the name of the network and the strength of the signal.
4. If your iPad is connected to cellular data, you’ll see the cellular carrier and the amount of data you’ve used.
How do I free up storage space on my iPad?
To free up storage space on your iPad, follow these steps:
1. Open the Settings app on your iPad.
2. Tap General.
3. Tap Storage & iCloud Usage.
4. Tap Manage Storage.
5. Tap on the apps that are using the most storage space.
6. Tap Delete to delete the app or Offload App to delete the app’s data but keep the app installed.
How do I update the Amazon Prime Video app on my iPad?
To update the Amazon Prime Video app on your iPad, follow these steps:
1. Open the App Store app on your iPad.
2. Tap the Updates tab at the bottom of the screen.
3. If there is an update available for the Amazon Prime Video app, you’ll see the app icon with a 1 in a circle next to it.
4. Tap Update to update the app.
How do I fix Amazon Prime not working on my iPad if it’s jailbroken?
If your iPad is jailbroken and Amazon Prime is not working, you can try the following steps to fix the problem:
1. Uninstall the Amazon Prime Video app and reinstall it from the App Store:
2. Reboot your iPad:
3. Install the latest version of the Amazon Prime Video app from a third-party source:
4. Disable jailbreaking on your iPad:
If you’re still having problems with Amazon Prime not working on your iPad, you can contact Amazon customer support for help.
