5 Ways to Fix a Frozen iPad (Without Losing Data)
If your iPad is frozen and you can’t turn it off, here are a few things you can try:
1. Press and hold the power button and the Home button at the same time for at least 10 seconds.
2. If that doesn’t work, connect your iPad to your computer and open iTunes.
3. Click the iPad icon in the upper left corner of iTunes.
4. Click the Restore button.
5. Follow the instructions on screen to restore your iPad.