Imagine this you just bought a brand new iPad Pro, you’re excited to use it, but when you turn it on, nothing happens. You try again and again, but it still won’t turn on. You’re frustrated and inconvenienced, and you don’t know what to do.
If this has happened to you, you’re not alone. This is a common problem with new iPad Pros, and there are a few things you can try to fix it. In this guide, I’ll walk you through the troubleshooting steps, so you can get your iPad Pro up and running again as quickly as possible.
Reasons Why Brand New Ipad Pro Won’T Turn On
Dead battery
The iPad Pro may not have enough battery power to turn on. Try connecting it to a power source and see if it turns on.
If the iPad Pro is still not turning on, try draining the battery completely and then charging it again.
Software issue
The iPad Pro may be experiencing a software issue that is preventing it from turning on. Try restarting the iPad Pro by holding down the power button and the volume down button at the same time until you see the Apple logo.
If the iPad Pro is still not turning on, try restoring it to factory settings.
Hardware issue
The iPad Pro may have a hardware issue that is preventing it from turning on. If you have tried the steps above and the iPad Pro is still not turning on, you may need to take it to an Apple Authorized Service Provider for repairs.
How to Troubleshoot: Brand New iPad Pro Won’t Turn On
What to Do If Your Brand New iPad Pro Won’t Turn On
If you’re having trouble turning on your brand new iPad Pro, don’t panic. There are a few things you can try to troubleshoot the issue.
1. Check the power button:
The first thing you should do is check to make sure that the power button is working properly. Press and hold the power button for a few seconds. If the iPad Pro doesn’t turn on, try pressing and holding the power button and the Volume Down button at the same time. This will force the iPad Pro to restart.
2. Make sure the iPad Pro is charged:
If your iPad Pro is not charging, it won’t be able to turn on. Make sure that the power cord is plugged into the iPad Pro and into an outlet. You can also try a different power cord or outlet to see if that fixes the problem.
3. Check the battery percentage:
If the battery percentage on your iPad Pro is low, it may not have enough power to turn on. Connect the iPad Pro to a power source and let it charge for a few minutes. Once the battery percentage is at least 20%, try turning on the iPad Pro again.
4. Reset the iPad Pro:
If your iPad Pro is still not turning on, you can try resetting it. To do this, press and hold the power button and the Volume Down button at the same time until you see the Apple logo. Once you see the Apple logo, release the buttons.
5. Take your iPad Pro to an Apple Store or authorized service provider:
If you’ve tried all of the above steps and your iPad Pro still won’t turn on, you may need to take it to an Apple Store or authorized service provider. They will be able to diagnose the problem and repair your iPad Pro.
Preventative Measures
You can take a few steps to prevent your iPad Pro from not turning on in the future.
Keep your iPad Pro charged:
Make sure to keep your iPad Pro charged at all times. If the battery percentage gets too low, your iPad Pro may not have enough power to turn on.
Don’t drop your iPad Pro:
Dropping your iPad Pro can damage the internal components, which could prevent it from turning on.
Don’t expose your iPad Pro to water or extreme temperatures:
Exposing your iPad Pro to water or extreme temperatures can damage the internal components, which could prevent it from turning on.
Back up your iPad Pro regularly:
Backing up your iPad Pro regularly will help you protect your data in case your iPad Pro stops working.
By following these tips, you can help prevent your iPad Pro from not turning on in the future.
Additional Resources
[Apple Support: How to turn on your iPad Pro](https://support.apple.com/en-us/HT201351)
[Apple Support: What to do if your iPad Pro won’t turn on](https://support.apple.com/en-us/HT201413)
[Apple Support: How to reset your iPad Pro](https://support.apple.com/en-us/HT201415)
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FAQs: Brand new iPad Pro won’t turn on
Why won’t my new iPad Pro turn on?
There are a few possible reasons why your new iPad Pro won’t turn on. Here are some of the most common:
The battery is dead: If your iPad Pro has been sitting unused for a long time, the battery may have drained completely. Try plugging it in to charge for a few hours and see if that solves the problem.
The power button is stuck: If the power button is stuck in the off position, your iPad Pro won’t be able to turn on. Try pressing and holding the power button for several seconds until you see the Apple logo.
The software is corrupted: If your iPad Pro is running outdated or corrupted software, it may not be able to turn on properly. Try updating your software to the latest version and see if that fixes the problem.
There’s a hardware problem: If your iPad Pro is still not turning on after trying the above solutions, there may be a hardware problem. You can take your iPad Pro to an Apple Store or authorized service provider for diagnosis and repair.
What should I do if my new iPad Pro won’t turn on?
If your new iPad Pro won’t turn on, here are a few things you can try:
Check the battery: Make sure that your iPad Pro is plugged in and that the battery is charged.
Try restarting your iPad Pro: Press and hold the power button for several seconds until you see the Apple logo.
Update your software: Make sure that your iPad Pro is running the latest version of iOS.
Reset your iPad Pro: If your iPad Pro is still not turning on, you can try resetting it. To do this, press and hold the power button and the volume down button at the same time until you see the Apple logo.
Take your iPad Pro to an Apple Store or authorized service provider: If your iPad Pro is still not turning on after trying the above solutions, you may need to take it to an Apple Store or authorized service provider for diagnosis and repair.
How long does it take for a new iPad Pro to turn on?
It typically takes a few seconds for a new iPad Pro to turn on. However, if your iPad Pro is running outdated or corrupted software, it may take longer to turn on.
What do I do if my new iPad Pro turns on but then freezes?
If your new iPad Pro turns on but then freezes, here are a few things you can try:
Force restart your iPad Pro: Press and hold the power button and the volume down button at the same time until you see the Apple logo.
Update your software: Make sure that your iPad Pro is running the latest version of iOS.
Reset your iPad Pro: If your iPad Pro is still freezing, you can try resetting it. To do this, press and hold the power button and the volume down button at the same time until you see the Apple logo.
Take your iPad Pro to an Apple Store or authorized service provider: If your iPad Pro is still freezing after trying the above solutions, you may need to take it to an Apple Store or authorized service provider for diagnosis and repair.
What do I do if my new iPad Pro won’t charge?
If your new iPad Pro won’t charge, here are a few things you can try:
Check the cable: Make sure that the cable is plugged into your iPad Pro and the power outlet properly.
Check the power outlet: Make sure that the power outlet is working properly.
Try a different cable: If you have another cable that you can try, plug it into your iPad Pro and see if that solves the problem.
Reset your iPad Pro: If your iPad Pro is still not charging, you can try resetting it. To do this, press and hold the power button and the volume down button at the same time until you see the Apple logo.
Take your iPad Pro to an Apple Store or authorized service provider: If your iPad Pro is still not charging after trying the above solutions, you may need to take it to an Apple Store or authorized service provider for diagnosis and repair.