Looking for iPad help? You’re in the right place. Our iPad troubleshooting guides cover everything from Wi-Fi drops and slow performance to app crashes, sound issues, and storage fixes. Browse step-by-step iPad tips written in plain English — no tech experience needed.
If your , it could be due to a number of reasons. Here are a few things you can check:
Make sure your iPad is up to date with the latest software.
Restart your iPad.
Force restart your iPad.
Reset your iPad.
Restore your iPad.
Take your iPad to an Apple Store or authorized service provider for help.
If your iPad keeps going to sleep while you’re using it, there are a few things you can check:
Make sure that Auto-Lock is turned off. Go to Settings > Display & Brightness and make sure that the Auto-Lock slider is set to Never.
Check your brightness settings. If your iPad’s screen is too bright, it may be triggering the auto-sleep function. Go to Settings > Display & Brightness and adjust the Brightness slider as needed.
Turn off Do Not Disturb. If Do Not Disturb is turned on, your iPad will automatically go to sleep when you’re not using it. Go to Settings > Do Not Disturb and make sure that the Do Not Disturb switch is turned off.
Check your battery settings. If your iPad’s battery is low, it may go to sleep to conserve power. Make sure that your iPad is plugged in or that the battery level is above 20%.
If your iPad microphone is not working on FaceTime, try the following: Check if your microphone is muted.
Make sure that your iPad is not in silent mode.
Restart your iPad.
Update your iPad’s software.
Reset your iPad’s network settings.
Restore your iPad to factory settings.
If the touch screen on your iPad Mini isn’t working, try restarting your iPad, force restarting your iPad, or restoring your iPad. If that doesn’t work, you may need to take your iPad to an Apple Store or authorized service provider.
The iPad power button is located at the top of the device, on the right-hand side. It is a small, round button that is slightly recessed into the chassis. To turn the iPad on, press and hold the power button until you see the Apple logo appear on the screen. To turn the iPad off, press and hold the power button until you see the slider appear, then drag the slider to the right.
If your iPad’s on/off button is not working, you can force restart it by holding down the Volume Up button and the Power button at the same time for about 10 seconds, until you see the Apple logo.
If your iPad’s on/off button is stuck, you can force it to restart by pressing and holding the Volume Up button and the Power button at the same time for at least 10 seconds. Once the Apple logo appears, release both buttons.
If your iPad phone number is not working, you can try resetting your network settings, updating your iPad to the latest software, or contacting Apple Support.
To turn off two-factor authentication on your iPad, go to Settings > Face ID & Passcode > Turn Off Two-Factor Authentication.
If your iPad Air’s touch screen is not working, you can try restarting your iPad, updating your iPad to the latest software, or restoring your iPad to factory settings. If these steps do not work, you may need to take your iPad to an Apple Store or authorized service provider for repair.